A checklist is one of the most basic KM tools around, capturing both tasks to be performed and a sequence for performing them. According to a recent article in the New England Journal of Medicine, eight hospitals have had great success with a simple, 19-point pre-surgery checklist. In one year, they've managed to decrease the average death rate due to complications by more than 40%. Read
more.
posted by pcenright # 5:29 AM